To allow ample time for all patients and scheduled surgical procedures, we operate by appointment.
An occasional appointment delay may occur - please realize that we make a sincere attempt to see each client on time.
Any cat who is being admitted for a procedure will be admitted by a doctor and discharged by appointment.
Appointments for well-cat exams (also known as annual or semi-annual physical exams) can be made via email. Please be aware that we will not be able to make an appointment for a sick cat through email. Please call us if your cat is ill and needs to be seen. Our appointments for well-cat exams begin at 9 a.m., Monday through Saturday. If you would like to request an appointment via email, please give us at least a 48-hour advance notification that you would like to bring your cat in. Someone will email you with verification of the date and time of your appointment. Please specify morning or afternoon or if there is a specific time frame you would prefer, and the date you would like to bring your cat in.
Our technicians have appointments on a daily basis. They perform weight checks, nail trims, fluid therapy, 2nd vaccines, dewormings, blood pressure checks, suture removals, and other procedures. Please let us know ahead of your scheduled appointment time if your cat has an appointment with a technician for one of the above procedures and needs to be examined by a doctor instead for an additional medical issue.
Weight Check Appointments
We will be happy to check your cat's weight free of charge. Please call and schedule an appointment with a technician to have this done. We offer weight checks Monday through Saturday, both morning and afternoon appointments. If you have concerns about your cat that will need to be addressed by a doctor, please let us know when scheduling your cat's appointment. There will be a charge if a doctor needs to examine your cat.
Patient Arrival Policy
The safety of your cat is important to us!
We request that you bring your cat in a carrier or in some type of container that will prevent your cat from ending up loose in our parking lot or clinic. We can sell you an inexpensive cardboard carrier if you'd like. We sometimes have loaner carriers as well. Please ask at the reception desk if you would like to purchase a cardboard carrier or to see if we have a loaner carrier available.
Medication Refill Requests
In order to refill your cat's medication, your cat must have had a physical exam by a doctor within the past 365 days. This includes prescription flea control (Revolution). Please call us in advance to have your cat's medication refilled. We request at least a 24-hour advance notification. Some liquid medications (such as Clavamox liquid) will not be reconstituted until you come in to pick it up. If this is the case, please allow us time to fill your refill request when you come in. If you would like to request a refill via email, we request at least a 48-hour advance notification. If you would like confirmation that your email has been received and the prescription has been approved and filled, please include that information in your email.